passion drive results!
about ignite business
We are purpose-centered, guided by the philosophy that transformation leadership is the foundation and driving force for sustainable results.
We work with individuals, leaders and entrepreneurs with a passion for creating impact by serving others — and we hold that contribution is the ultimate result of culture transformation.
In short, we support people in becoming better versions of what they’re called to be.
Ana Flávia Cavagnoli
As the founder of Ignite Business, I’m wired to lead change by empowering people. Transformation leadership is in my DNA and at the core of everything I do.
It’s why I’m passionate about customer and employee experience (EX and CX), and these have been my focus for years, helping organizations generate results through a clear, shared vision and elevated collaboration.
My workshops and training sessions are a starting point for creating a movement in any organization and are delivered in a way that captivates the imaginations and triggers transformation for all who attend.
More About Ana
A few facts about me:
- I am Brazilian, so I Speak Brazinglesh! English with a Brazilian accent.
- Humor is a key element in my workshops and trainings
- One word defines me: Passion
- I am a dog lover
- I am a woman of faith
In addition to being Customer Experience Certified, I have 18 years of experience in change management, supply-chain, project management and operations.
I hold an executive MBA, am fluent in three languages (English, Spanish and Portuguese), and have international business experience working in the U.S., Switzerland, Spain, and Brazil. I also mentor women in business and spirituality.
Speaking & Expert Interview Style
I call my speaking style activational because I believe investing in inspirational or motivational talks that neglect a real action plan for transformation and forward motion is a waste of money. My commitment to my audiences is tangible, actionable value.
Here’s what attendees of my talks have to say:
“Ana has great influence over others. She knows how to get people on board.”
“Ana not only engages her audiences, but knows how to help them start a movement for change.”
“Ana is determined to make a difference. Her energy level is CONTAGIOUS.”
Ana is also available for expert interviews/podcasts, panels and breakout sessions on topics including purpose, leadership, CX, EX and more.
Download Speaker/Expert Interview Profile
Email Ana to discuss your speaker and expert interview needs
In the Community
I am passionate about the gospel and in 2022, I had the privilege of visiting Kenya and learning within an amazing community of people who have become my friends. During this trip, I also had the opportunity to talk to the future of Kenya — it’s kids.
our model
Our model is rooted in purpose to achieve meaningful growth.
Defining Objectives & Key Results (OKRs) are important to guarantee we are moving in the right direction.
Focusing on the roots which represent Organizational Culture. Leadership sets the Vision, and Culture comes to life by investing in Employee Experience. Only with a healthy culture (roots) will the best Customer Experience (trunk) happen. Results will be a consequence of this model (leaves & fruits).
OKRs are the way to measure success. Our model connects purpose to Financial Growth. Click HERE to know more.
click a heading below to learn more
Leaders set the Vision, Purpose, Mission, and Values. Employee experience is the way employees will internalize and respond to the culture.
The best in CX starts from INSIDE-OUT (Healthy Culture). Only with a healthy culture established, the OUTSIDE-IN process (customer feedback) can influence the company for continuous improvement.
Results is a consequence of the way you do business. Your Company can impact communities' life and future generations.
ignite business challenges you to ask:
What is the purpose of my organization?
How am I intentionally creating culture?
How is culture impacting employee and customer experience?
What are employees and customers telling me about my organization?
What is my desired impact?
We also challenge you to think about how you make people feel
because impact on others reveals who you truly are.
our vision & mission
our values
We are human beings, not human doings — and our brains are wired to make decisions based on our emotions. We don’t deny this nature. We embrace it and invest in gaining self-awareness of who we are being.
upcoming ignite programs
business growth
Business Value Mentorship and Team Workshops
My Mentorship and Workshops help organizations to set a clear vision to achieve better results and outcomes. With an initial free assessment, I can help you to identify opportunities leading to significant financial impacts.
Ignite CX programs for individuals and Corporations
Ignite CX Certification: As an individual, it is time to take your career to the next level. Earn a CX Certification and boost your expertise.
Ignite CX Academy: your organization doesn’t need a CX department to benefit from a CX Culture. CX Academy is a monthly subscription course for learning the best CX principles and leadership skills.
personal growth
Ignite Women Community
Ignite Women - Your Journey to Transformation
Do you feel there’s a more powerful you and exciting life waiting to emerge? In this course, you’ll discover the real YOU dying to come out.
companies ignited by Ana
