passion drive results!

For people who believe work, career or owning a business are about much more than salaries, titles or strictly financial results.

about ignite business

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We are purpose-centered, guided by the philosophy that transformation leadership is the foundation and driving force for sustainable results.

We work with individuals, leaders and entrepreneurs with a passion for creating impact by serving others — and we hold that contribution is the ultimate result of culture transformation.

In short, we support people in becoming better versions of what they’re called to be.

Ana Flávia Cavagnoli

As the founder of Ignite Business, I’m wired to lead change by empowering people. Transformation leadership is in my DNA and at the core of everything I do.

It’s why I’m passionate about customer and employee experience (EX and CX), and these have been my focus for years, helping organizations generate results through a clear, shared vision and elevated collaboration.

My workshops and training sessions are a starting point for creating a movement in any organization and are delivered in a way that captivates the imaginations and triggers transformation for all who attend.

More About Ana

A few facts about me:

  1. I am Brazilian, so I Speak Brazinglesh! English with a Brazilian accent.
  2. Humor is a key element in my workshops and trainings
  3. One word defines me: Passion
  4. I am a dog lover
  5. I am a woman of faith

In addition to being Customer Experience Certified, I have 18 years of experience in change management, supply-chain, project management and operations.

I hold an executive MBA, am fluent in three languages (English, Spanish and Portuguese), and have international business experience working in the U.S., Switzerland, Spain, and Brazil. I also mentor women in business and spirituality.

Speaking & Expert Interview Style

I call my speaking style activational because I believe investing in inspirational or motivational talks that neglect a real action plan for transformation and forward motion is a waste of money. My commitment to my audiences is tangible, actionable value.

Here’s what attendees of my talks have to say:

“Ana has great influence over others. She knows how to get people on board.”

“Ana not only engages her audiences, but knows how to help them start a movement for change.”

“Ana is determined to make a difference. Her energy level is CONTAGIOUS.”

Ana is also available for expert interviews/podcasts, panels and breakout sessions on topics including purpose, leadership, CX, EX and more.

Download Speaker/Expert Interview Profile

Email Ana to discuss your speaker and expert interview needs

In the Community

I am passionate about the gospel and in 2022, I had the privilege of visiting Kenya and learning within an amazing community of people who have become my friends. During this trip, I also had the opportunity to talk to the future of Kenya — it’s kids.

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our model

Our model is rooted in purpose to achieve meaningful growth.
Defining Objectives & Key Results (OKRs) are important to guarantee we are moving in the right direction.

Focusing on the roots which represent Organizational Culture. Leadership sets the Vision, and Culture comes to life by investing in Employee Experience. Only with a healthy culture (roots) will the best Customer Experience (trunk) happen. Results will be a consequence of this model (leaves & fruits).

OKRs are the way to measure success. Our model connects purpose to Financial Growth. Click HERE to know more.

click a heading below to learn more

(Culture)
Leadership + EX: Employee Experience

Leaders set the Vision, Purpose, Mission, and Values. Employee experience is the way employees will internalize and respond to the culture.

(Strategic Advantage)
CX: Customer Experience

The best in CX starts from INSIDE-OUT (Healthy Culture). Only with a healthy culture established, the OUTSIDE-IN process (customer feedback) can influence the company for continuous improvement.

(Consequence)
Results & Outcomes

Results is a consequence of the way you do business. Your Company can impact communities' life and future generations.

ignite business challenges you to ask:

What is the purpose of my organization?
How am I intentionally creating culture?
How is culture impacting employee and customer experience?
What are employees and customers telling me about my organization?
What is my desired impact?

We also challenge you to think about how you make people feel
because impact on others reveals who you truly are.

our vision & mission

Ignite Business strives to be a place where people feel inspired to live intentionally and, consequently, achieve far better results. Through our work, we coach and train individuals and organizations to discover and challenge their values, beliefs and the status quo — all in service of thriving.

our values

We believe that purpose is what gets you out of bed every day — in good times and bad. It is the fuel that moves you forward no matter what. Purpose provides direction and has the power to create a movement. Everything we do is rooted in purpose and meaning because we believe we are all created for something bigger.
Authentic, sustainable results are only possible through passion. Everything we do stems from our passion for yours, and is in service of helping you achieve ever higher performance.

We are human beings, not human doings — and our brains are wired to make decisions based on our emotions. We don’t deny this nature. We embrace it and invest in gaining self-awareness of who we are being.

The fruits of your work depend on how well you tend to your roots. We are rooted in spiritual principles and focus on these first, and with intention. The results we generate are simply a consequence of acting from well-tended principles.

upcoming ignite programs

business growth

Business Value Mentorship and Team Workshops

My Mentorship and Workshops help organizations to set a clear vision to achieve better results and outcomes. With an initial free assessment, I can help you to identify opportunities leading to significant financial impacts.

Ignite CX programs for individuals and Corporations

Ignite CX Certification: As an individual, it is time to take your career to the next level. Earn a CX Certification and boost your expertise.
Ignite CX Academy: your organization doesn’t need a CX department to benefit from a CX Culture. CX Academy is a monthly subscription course for learning the best CX principles and leadership skills.

personal growth

Ignite Women Community

If you want to build your self-confidence, create a clear personal brand grounded in authenticity and purpose, and help people this community is for YOU. Sign up!

Ignite Women - Your Journey to Transformation

Do you feel there’s a more powerful you and exciting life waiting to emerge? In this course, you’ll discover the real YOU dying to come out.

companies ignited by Ana

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